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/ Austin Hardware Support

Direct recovery hardware support

Our Austin technical team assists with order lookups, brushless motor troubleshooting, and hardware warranty claims with a verified one-business-day turnaround.

Support Desk

Submit your inquiry

Provide your order reference or hardware serial number below. Our Austin recovery team reviews every inquiry and replies within one business day.

Store Guarantees

Clear hardware commitments

Every Rivermark percussion device and mobility tool ships with transparent warranty protection, rapid fulfillment, and verified trial windows.

Coverage
Guarantee
Fulfillment

2-Year Hardware Warranty

45-Day Trial Period

Prompt US Shipping

Comprehensive replacement coverage against motor, battery, and electronic defects with direct Austin fulfillment.

Test your percussion tool or roller in your routine. Return within 45 days for a full refund.

Orders over $89 ship complimentary across the continental US, dispatched same-day when placed before 2pm CT.